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Study on the use of age, disability, sex, religion or belief, race or ethnic origin and sexual orientation in financial services, in particular in the insurance and banking sectors

Project summary:
The European Commission contracted Civic Consulting to conduct a study on the use of age, disability, sex, religion or belief, race or ethnic origin, and sexual orientation in financial services, in particular in the insurance and banking sectors. The study analysed the current practices of financial service providers with regard to the supply and design of their products; the use of factors such as age, disability, and sex in risk assessment and/or cost calculations; and the access to these products for different individuals. It also identified and analysed actual and potential problems of discrimination, as well as existing measures to prevent discriminatory practices and to ensure availability and affordability of financial products for all customers.

Client/Financing Institution:
European Commission, DG for Employment, Social Affairs and Equal Opportunities

Year:
2009–2010

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