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Study on cross-border alternative dispute resolution (ADR) schemes

Project summary:
The cross-border ADR study provided an overview of the existing ADR schemes in all Member States; evaluated the functioning of existing cross-border ADR schemes (e.g. FIN-NET, European Consumer Centres, SOLVIT); clarified the possible differences and identify possibilities for improvement; provided an assessment of recently adopted legislation and elaborated how it facilitates or complements cross-border ADR schemes, or whether it can serve as an effective substitute; and assessed whether there is a need for a specific legislative instrument to facilitate or to mandate cross-border ADR.

Client/Financing Institution:
European Parliament, DG Internal Policies of the Union, Directorate A (Economic and Scientific Policy)

Year:
2010–2011